Dining experience

Accessibility & convenience

Parking & transport

Good to know

• Guest restroom on site.

Reviews

• Jay Nilo

  ★☆☆☆☆

  “Absolutely unacceptable and infuriating experience. The car park closing time is extremely poorly signposted, to the point of being misleading. I entered the car park just before 11pm to quickly shop at Coles, knowing Coles closes at 11pm. At no stage was it clearly stated that the car park itself also shuts at 11pm. On exiting, I passed the boom gates only to find the gates ahead already closed. The green button did not work. There was NO intercom, NO emergency phone, NO contact number, and NO instructions anywhere. To make matters worse, once you pass that point, there is no way to turn around, effectively trapping customers with zero assistance. I contacted Coles immediately and was told they “have nothing to do with the parking.” This response is beyond frustrating. As a customer who had just spent money there minutes earlier, being dismissed and left stranded is completely unacceptable. Whether Coles manages the car park or not, the centre and its tenants share responsibility for customer safety and access. This is not just poor service it is dangerous, careless, and poorly managed. Allowing customers to enter close to closing time and then locking them in without warning, support, or a way out is ridiculous. Saying “we have nothing to do with it” is not an excuse. Centre management needs to get this sorted immediately -Proper, unavoidable signage -Clear warnings before closure -Working intercoms or emergency contacts -A system that doesn’t trap customers I am extremely disappointed and angry. This should never happen to anyone.”

• donna maree

  ★★★★☆

  “Coles Caulfield Village offers a full supermarket experience for both local residents and commuters. The supermarket is tucked behind the Realm appartments accessible on foot from Station Street. There's a huge bakery and meat section in addition to a deli and lots of variety in imported specialities. I experienced friendly service at the register. Quick access with a car can be challenging..underground parking is available, though.”

• Troy

  ★☆☆☆☆

  “I spent over an hour at Click and Collect today picking up a $100 approx order. The staff didn’t offer any apology and I’d advise driving to a nearby supermarket to avoid this hassle.”

• Paula Bagnato

  ★☆☆☆☆

  “Don't do click and collect if you want any fresh produce. They use this opportunity to get rid of goods expiring on the day or the day afterwards. It's annoying because you buy food to last 4 days and if you don't cook it all the day you bought the meats they go off. Who has the time to drive back and exchange the product when you need to cook a meal that night? My last order a few days ago I had to through away all this chicken and the same today. I only picked up my order last night and the chicken was off. The lamb I cooked last night and picked up last night used by date was yesterday. It's disappointing. I guess toilet paper, dry goods and soda water are good for click and collect.”

• J N

  ★☆☆☆☆

  “why does the door close earlier and earlier? 10:51 thats 9 minutes left. Just say your trading hours are 10:50 if youre gonna close 10 minutes early”